Frequently Asked Question - RaasRa
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How do i Select my Size ?
A size chart is given on every product page. We request you to read it thoroughly before ordering.
How can I be assured of the quality of products ordered?
All your products are created with the utmost love and care. In this process, only the finest grade of fabrics are used and the products go through quality inspection before dispatch..
How can I take care of my garment?
we recommend a hand wash/dry clean for your outfit.
Do you customise products?
No, we do not offer any product stitching, we have standard designs and sizes.
Which shipping partners do you use for shipping the products? ?
We ship all our domestic orders via renowned service such as Delhivery.We do ship worldwide, and all our International orders are shipped via DHL.
How can I make payments on the website?
At RaasRa, we accept online payments and COD . You can also make online payments using credit cards, debit cards, net banking, UPI, wallets etc. through our payment gateway.
How can I exchange my product?
Item is eligible for a return/exchange request only once. Reverse pickups are either arranged by us or customer will have to ship the parcel to us at the following address:
Name: RaasRa
Address: My Home Avatar,Block2,G-01,Gachibowli Extension,Narsinghi, Hyderabad-500089
Number: 93151 77641
Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request. For more information, please refer to our return & exchange policy.
I want to cancel my order and get a refund. Who should I contact?
Item that are unworn, unused, unwashed, unaltered, undamaged and retaining the original tags are eligible for return within 7 days from the date of delivery.No cancellations will be accepted after 24 hours of the order being placed. For more information, please refer to ourreturn & exchange policy.